Great results for Harrowells in the Legal 500 2023 report

Legal 500 have just published their latest report (‘the 2023 edition’) and the firm has, once again, achieved a strong showing.

We have received formal recognition of our excellent service delivery and high technical standards across nine practice areas including:

Corporate & Commercial, Commercial Property, Commercial Litigation, Clinical Negligence – claimant, Personal Injury - claimant, Agriculture & Estates, Contentious Probate, Family, and Private Tax, Trusts & Probate.

Each year the Legal 500 surveys the UK's leading law firms, with researchers undertaking their own comparative analysis as well as directly surveying a sample of our clients and other professionals we work alongside; the report publishes anonymised client quotes gleaned from that survey process. It has been particularly pleasing to see a whole host of really positive feedback from right across the firm.

The Legal 500 report covers many, though not all practice areas, and the Legal 500 client quotes echo the feedback we gain from our own client satisfaction surveys across all departments and explain why over 80% of our work is the result of repeat instructions and personal recommendation.

Here is just a selection of the amazing feedback received and reported in the latest Legal 500 study:

Corporate & Commercial

‘All very experienced and practical in their approach and response.’

Commercial Property

‘We have a great professional relationship with Martin Thorpe and his team at Harrowells. They are always prompt in their responses and have always given great advice.’

‘Matthew Hayward is awesome. He delivers every time is his calm, professional and competent manner. He is the solicitor I recommend every time.’

Agriculture & Estates

‘Response to my questions was virtually immediate. The team was always happy to talk on the phone and I never had to wait. The person who I dealt with knew her stuff and also could see problems which might arise and tackled them head on. To sum up: never too busy to help.’

‘Stephen Proctor is exceptionally good. As a businessman, you encounter difficult circumstances occasionally, and require a good person on your side, and Stephen has been quite brilliant for me. He is astute, knowledgeable, helpful, experienced, and an excellent man to have in my corner.’

Commercial Litigation

‘Very impressive commercial litigation team with real depth and experience.’

‘Richard Hugill is a terrific solicitor, very commercial and pragmatic.’

Contentious Probate

‘Approachable, straight-forward and on your side. You wouldn’t want them batting for the away team!’

‘Stand-out partner: Simon Black – responsive, efficient, no nonsense approach. Works incredibly hard, thinks outside the box, and delivers. Always follows up on calls/emails. Can assimilate a deluge of materials with ease, and extract what really matters.’

Clinical Negligence & Personal Injury

‘A personal service. Great rapport.’

‘Excellent client skills; Richard Wood and John Coulson in particular. Decades of experience between them within clinical negligence. Willing and able to take on truly challenging cases and get results.’

Family

‘All the team that I have had dealings with have been fantastic, nothing has been too much trouble. I find the firm very efficient and speedy with anything I need. In the lockdowns there was always someone on the phone and my solicitor would ring me from home. I will always recommend Harrowells. They are not the cheapest but they are the best.’

‘Emma Walker has a very honest approach and guided me all the way through family proceedings. I will always listen to her advice, she is amazing at what she does. I also had dealings with Matthew, I can not remember his name but he is head of data protection, he has been amazing too. I have been with Harrowells for nearly six years and I wouldn’t go anywhere else.’

Personal Tax, Trusts and Probate

‘They are very personable and treat you with respect. I have not dealt with other firms as I have always been happy with the service received from Harrowells.’

‘Lauren Hooghiemstra-Maughan at the York office is exceptional. She is top quality. Not only is she clearly highly professional, approachable and intelligent but she is also very capable. She explained Harrowells probate service clearly at the start, so I knew what to expect throughout.’

‘I have always found Harrowells to be approachable and friendly to deal with. All members of the team that I have come into contact with are professional and respectful. Harrowells were able to maintain a good level of service throughout the pandemic and were able to give me the advice and the support that I needed.’

If you would like to know more about our amazing work culture and why and how we focus on delivering fantastic client service, why not visit our career and culture pages?