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Our Resolve. Your Resolution.
Each year Legal 500 publish a report focused on the quality of advice and nature of work undertaken by leading law firms in the UK, including our own. Legal 500 base their assessment, to a significant extent, on feedback given directly to Legal 500 by our clients.
Legal 500 has just released their latest report and we are pleased to announce that we have received formal recognition in the following practice areas:
Our own client surveys highlight that clients right across our firm appreciate our ability to strike a rapport with them, manage expectations and deliver practical outcomes – so it is good to see Legal 500’s research echoing the positive feedback we receive directly from clients and other professionals.
You can read an extract of the incredibly positive testimonials published in the latest Legal 500 report:
Corporate & Commercial
‘Dealing with Matthew Rowley directly was invaluable and always approachable and available. Backed by a superb team around him the experience received from both him and company was exemplary.’
‘The Harrowells’ corporate and commercial team are efficient, diligent and provide prompt and clear lines of communication with clients and advisors alike.’
‘Honest, transparent and provide real business advice.’
Commercial Property
‘We have been clients of Harrowells for many years and are very happy with the level of service and expertise. We feel that whatever needs to be done and whatever situations arise, Harrowells are able to provide an excellent professional tailored service.’
‘We feel extremely well-supported and protected by Matthew Hayward. Matthew is always contactable and provides excellent advice and support. He is approachable, and we feel we can ask him a range of questions and know we will get the best advice. It is important to us that we have the trust and confidence in our solicitor and the practice, and feel really pleased that we have Matthew (and Harrowells) by our side. We highly recommend Matthew and Harrowells and have done so on many occasions.’
‘Martin Thorpe is my main solicitor contact, and the service he gives is outstanding. A number of previous solicitors at different practices were often hard to get a hold of or delayed getting back to you. Martin is mega-efficient, always gets back to me swiftly if he isn’t immediately available, and always gives excellent advice and looks to resolve situations.’
Commercial Litigation
‘Engaging, talented and tenacious.’
‘Paul Burkinshaw. Analytical, thorough and good judgment.’
‘Richard Hugill is a serious litigator and very good tactician who sees the kernel of the dispute and is an excellent judge of litigation tactics and moves.’
Clinical Negligence – Claimant
‘Amazing service with all-round help and support; specialists in a wide range of fields. Harrowells have been exceptional at fighting a case for my disabled sister.’
‘Richard Wood is always contactable by phone, friendly, supportive and very knowledgeable. He has been a great personal support too.’
‘Excellent, well-run team with significant strength and depth.’
Personal Injury – Claimant
‘I found Harrowells very satisfactory in all respects.’
‘Kim Daniells very much felt “on my side” and was very quick to answer any questions I had. She was also very empathetic when my injuries or situation made certain elements of the claim difficult and would help finding solutions to these difficulties.’
‘The team, and Kim Daniells in particular, were extremely helpful from day one. We felt listened to and able to ask questions when we didn’t understand the legal process.’
Agriculture and Estates
‘Harrowells give me clarity, guidance and support. They turn business around quickly, and communicate well. The culture is open and caring.’
‘They care. They are open and direct in discussion. They look at each issue, situation or negotiation from my perspective. They are personable.’
‘Good honest legal advice, deal makers not deal breakers who think of solutions rather than problems.’
Contentious Probate
‘The qualities that I feel make this practice unique are as follows; initial customer contact conveys knowledge, professional competence, confidence and capability. The client is immediately at ease knowing they are working with a vastly experienced team. Their attention to detail and prompt, efficient action is indeed an outstanding feature I have experienced whilst using this company. Financial costs / billing fully and carefully documented throughout my involvement.’
‘Simon Black is very straightforward and down to earth. Prompt, direct action on the client’s behalf at all times. They are obviously very experienced, knowledgeable and willing to listen and communicate extremely well at all times with their clients.’
‘Expert knowledge and reassurance, transparency and efficiency.’
Family
‘The team at Harrowells were all really responsive, reactive and understanding.’
‘Each individual I dealt with was polite and friendly, knowledgeable and highly responsive. If they said they’d get back to you, they did and kept me informed along the way of delays etc.’
‘Harrowells Pocklington is accessible to its clients, it is local, professional and their strengths include being friendly and approachable and understanding of clients’ needs.’
Personal Tax, Trusts and Probate
‘Philip Nelson is extremely approachable, and his explanations and advice always exceptionally clear. Not only was he able to advise on the administration of a large estate, he is also well versed to advise on the administration of the ongoing Trust under the Will. My contact with the firm was solely with Philip and I would highly recommend him.’
‘Our experience is of a very professional and personable practice. Everybody that we dealt with – from reception onwards – was friendly, welcoming and professional in their approach.’
‘They were always efficient, timely and helpful. They agreed timelines, costs etc. and kept to them. They usually delivered before agreed finishing times!’
Our articles are intended for general information purposes only and are not a substitute for professional advice tailored to your specific circumstances. We are always very happy to discuss any plans, issues or concerns you may have and to clarify how we might be able to help. We cannot accept responsibility for any loss as a result of acts or omissions taken in respect of this article.
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